01 / ACCEPTANCE

Using our service means accepting these terms.

By accessing this website, contacting Basbas Gaming about an order, or purchasing a digital product, you agree to these Terms, our Return Policy, and the order-specific conditions confirmed through an official Basbas Gaming channel. Order-specific specifications, pricing, delivery details, and warranty selections form part of the transaction.

Our service is intended for adults. A minor may only transact through and with the authorization of a parent or legal guardian.

02 / ORDERS & PAYMENT

Availability, price, and options are confirmed before payment.

Website listings may change as inventory is sold, reserved, or updated. Displaying an account does not guarantee that it remains available. The final account, specifications, price, currency, payment method, delivery process, and warranty option are confirmed through official Basbas Gaming communication.

Payment instructions are valid only when provided through the official WhatsApp number or Discord username published on this website. Funds must be received and verified before the assisted transfer begins.

03 / DIGITAL DELIVERY

Account access is delivered through an assisted handover.

No physical product is shipped. Delivery begins when credentials or account access are provided and the assisted handover starts. Timing can depend on account readiness, binding changes, security checks, payment confirmation, and buyer responsiveness.

The buyer must be available to complete required security changes and should not share credentials with third parties during or after the transfer.

04 / BUYER RESPONSIBILITIES

Buyers must review, secure, and protect the account.

  • Review the listing and ask all material questions before payment.
  • Provide accurate order and payment information.
  • Follow password, email, recovery, binding, and security instructions.
  • Keep credentials confidential and use secure devices.
  • Inspect the account promptly and report any material discrepancy with evidence.
  • Do not use fraudulent payments, impersonation, false claims, or abusive conduct.
05 / WARRANTY OPTIONS

Every eligible account starts with one month of basic warranty.

The standard warranty period is one month unless a different written condition is confirmed for a specific order. Buyers may purchase optional warranty extensions of 3, 6, or 12 months. Add-on pricing depends on the account, order value, and selected coverage period and is confirmed through an official Basbas Gaming channel before payment.

An extended warranty applies only when it is explicitly included in the confirmed order. Warranty review requires proof of purchase, supporting evidence, compliance with the provided security instructions, and a claim submitted within the active warranty period. Coverage and exclusions are explained in the Return Policy and Basbas Gaming Protection page.

06 / THIRD-PARTY GAME RISK

Game publishers control their own platforms.

Buying, selling, or transferring game accounts may conflict with a publisher’s rules or Terms of Service. Publishers may restrict, suspend, reset, or ban accounts. Basbas Gaming is independent and does not control publisher decisions, game updates, security systems, servers, or enforcement actions.

All game names, trademarks, and related assets belong to their respective owners. Their appearance identifies the relevant game and does not imply affiliation or endorsement.

07 / AVAILABILITY & LIABILITY

Our service is provided on an available basis.

We aim to keep listings and information accurate, but do not guarantee uninterrupted website access or error-free content. To the fullest extent permitted by applicable law, Basbas Gaming is not responsible for indirect losses, lost game progress, third-party enforcement, buyer-side security failures, provider delays, or events outside our reasonable control.

Nothing in these Terms removes rights or liability that cannot lawfully be excluded.

08 / QUESTIONS & DISPUTES

Contact support first so the order can be reviewed.

Questions, complaints, and disputes should first be submitted through an official Basbas Gaming channel with the order details, payment evidence, screenshots, and a clear timeline. We will review the available records and explain the applicable policy and next step.

These Terms are governed by the laws of the Republic of Indonesia, without removing mandatory consumer rights that apply under relevant law.

Contact support